Terms & Conditions
Terms and Conditions
1. Acceptance of the Terms
By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please exit our site immediately.
2. Eligibility Requirements
To use our platform, you must:
- Be at least 18 years old (or the minimum age required in your jurisdiction)
- Be a resident of Canada
- Not be prohibited from using online gambling services by law or regulation in your jurisdiction
3. Minimum Age Requirements
You must be at least 18 years old to use our platform. If you are under 18, please exit our site immediately.
4. Geographic Restrictions
Our platform is only accessible within Canada. We reserve the right to restrict access to certain areas or individuals based on our sole discretion.
5. Account Registration Rules
To register an account with us:
- You must provide accurate and complete information
- Your registration will be subject to verification, which may include providing identification documents
- You agree to update your contact details promptly if they change
6. One-Account-Per-User Policy
You are only permitted to have one account with our platform. Using multiple accounts is a breach of these Terms and may result in the closure of all affected accounts.
7. Identity Verification and KYC
We reserve the right to request identification or documentation from you at any time to verify your identity, age, or residency status.
8. Account Accuracy Obligations
You must ensure that the information provided during account registration is accurate and complete. Failure to do so may result in the suspension or closure of your account.
9. Account Security Responsibilities
- You are responsible for keeping your login credentials confidential
- We recommend using a strong password and enabling two-factor authentication where possible
- You must notify us promptly if you suspect unauthorized access to your account
10. Login Credentials and Password Protection
You agree not to share your login credentials with anyone else, including family or friends.
11. Restricted Behaviour and Prohibited Activities
Using our platform for any of the following activities is strictly prohibited:
- Cheating or manipulating game outcomes
- Using third-party software that interacts with our games
- Engaging in multi-accounting or other forms of collusion
- Harassing, spamming, or otherwise abusing other users
- Using automated programs (bots) to interact with our site
12. Bonus and Promotion Rules
All bonuses and promotions are subject to the following conditions:
- Each bonus must be used for its intended purpose only
- Wagering requirements apply before withdrawals can be made
- Bonuses cannot be exchanged for cash or other prizes
- We reserve the right to change or cancel any promotion at our discretion
13. Wagering and Gameplay Conditions
All games on our platform are subject to the following conditions:
- Wagering requirements apply to all winnings
- You must comply with all game rules, including betting limits and minimum bets
- You cannot use third-party software that interacts with our games or manipulate game outcomes in any way
14. Bonus Abuse Prevention
We reserve the right to restrict your access to bonuses if we suspect bonus abuse.
15. Deposits and Withdrawals (if applicable)
Deposits:
- You agree that all deposits are irrevocable
- All deposits will be credited to your account within a reasonable timeframe
Withdrawals:
- Requests for withdrawal must meet the necessary verification requirements
- Your winnings may be subject to withholding taxes in accordance with applicable laws and regulations
- Withdrawal requests cannot be cancelled or revoked once submitted
16. Verification Before Withdrawals (if applicable)
We reserve the right to request identification or documentation from you before processing any withdrawals.
17. Processing and Review Procedures
All account activity, including deposits, bets, winnings, and withdrawals, is subject to review by us. We may require additional verification at our discretion.
18. Responsible Gambling Expectations
- You acknowledge that online gambling involves risks of losing money
- You must gamble responsibly and within your means
- If you believe you have a problem with responsible gaming, please contact us or reach out to one of the organizations listed in Section below for assistance
19. Self-Exclusion and Account Restrictions
We offer self-exclusion options as part of our responsible gaming policies:
- You can request temporary or permanent exclusion from using our platform
- If you are excluded, your account will be closed and all funds returned to you within a reasonable timeframe
20. Game Fairness and RNG Systems
Our games use Random Number Generators (RNGs) that have been independently verified for fairness.
21. Technical Interruptions or Voided Gameplay
In the event of technical issues or errors affecting gameplay, we reserve the right to void any affected wagers or transactions and provide refunds accordingly.
22. Suspension or Closure of Accounts
We reserve the right to suspend or close your account if:
- You breach these Terms
- Your account has been inactive for an extended period
- We suspect fraudulent activity associated with your account
23. Intellectual Property and Platform Ownership
All intellectual property rights in our platform, including its design, graphics, software, and content are owned.
24. Limitation of Liability
We shall not be liable for any direct or indirect damages arising from:
- Your use of the platform
- The performance of our games
- Errors or omissions in our website or communications with you
25. Modification of Terms
These Terms may be modified by us at any time without prior notice.
26. Contact or Support Guidance
If you have any questions, concerns, or issues related to the platform:
- You can contact our customer support team
- We strive to respond promptly and assist with all queries
- If we are unable to resolve an issue directly, please reach out to one of the organizations listed in Section below for assistance
27. Applicable Licensing or Regulatory Oversight
Our platform is governed by applicable laws and regulations in Canada. Please note that some services may be subject to additional regulatory requirements.